Sketchnote / Visual Note / Graphic Recording of Michael Bungay Stanier's webinar, "Increase Your Impact Learning How to Help," from The Coaching Habit book.

More sketchnotes from the video series from Michael Bungay Stanier’s webinars over at This one revolves around the Lazy Question from Bungay Stanier’s book, The Coaching Habit (aff link, or click here for a non-aff link), “How can I help?”

Edgar Schein posits three types of consulting roles: Expert, “Doctor,” and “Process.” Each has its pos and cons, but Process consulting has the most advantages, and benefits from a mindset of humble inquiry.

In other words, more curiosity, and less “advice monster.”

Guess what? The Lazy Question works great for that! “How can I help?” or an alternative wording, “What do you want from me?” are excellent humble inquiry questions for process consultants.

Making visual notes / sketchnotes of these videos is a fun way to practice my graphic facilitation / graphic recording skills, but on a smaller scale. On a graphic facilitation / graphic recording job, I typically use 4′ x 8′ sheets of paper, and very large markers, whereas these quick sketchnotes are done in a small notebook, with fine point markers!

If you haven’t ever used visual notes / graphic facilitation in a meeting or event, you haven’t experienced the power of live-drawn visuals to engage people. Not only do people retain seven times the information when it’s presented visually, but seeing their words drawn by hand on the spot is nothing short of magical to your team.

Contact me to discuss how to bring more magic to your next meeting.

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