CSW 177: A Chat with Culture Expert Mike GaninoMike Ganino is a culture + storytelling expert who helps executives, teams, and thought leaders communicate, connect, and engage. He is the author of Company Culture for Dummies and has been named a Top 30 Culture Speaker by Global Guru.

Organizations love Mike’s high energy, high engaging workshops and keynotes that fire them up to rewrite the stories happening in their culture. They leave with real-life strategies they can begin implementing immediately for improved culture that drives employee and customer experience.

In this episode we talked about:

  • Mike’s recognition on Global Gurus
  • How Mike became an expert on culture & his book, Company Culture for Dummies
  • Mike’s thesis on

    culture coming down to relationships and communication

  • Company leaders setting the tone for company culture
  • Stories that live within organizations and their impact on culture
  • How Mike utilizes improv within his consulting with businesses
  • Who hires Mike
  • His career background — how he went from a dishwasher and trainer
  • Mike’s favorite stories of bringing improv into his work
  • Mike & Melissa’s something cool

Mentioned In This Episode:

Global Gurus

Company Culture for Dummies, by Mike Ganino (aff link; or click here for a non-aff link)

Training to Imagine: Practical Improvisational Theatre Techniques for Trainers and Managers to Enhance Creativity, Teamwork, Leadership, and Learning, by Kat Koppett (aff link; or click here for non-aff link)

Episode 135: Kat Koppett – “Improv is the Gym for Life”

Applied Improvisation Network Conference

Mike’s Something Cool:  The ONE Protein Bar (aff link; or click here for a non-aff link)

Melissa’s Something Cool: GorillaPod for Smartphones (aff link; or click here for a non-aff link)

Connect with Mike Ganino:

Website | Instagram | LinkedIn | Twitter

Quotes:

Culture is driven by leaders but it’s also driven by the people inside of the restaurant.” – Mike Ganino

 

“It all comes down to relationships and communication.” – Mike Ganino

 

“Even a relationship and the way we communicate with ourselves impacts culture.” – Mike Ganino

 

“My golden formula is self awareness + self compassion = the key to everything good.” – Melissa Dinwiddie

 

“Stories are ultimately what culture is. I think experiences lead to stories, stories collected, curated, and shared over time start to create culture.” – Mike Ganino

 

“Customer experience is an inside job, it starts with the culture of your team.” – Mike Ganino

 

“We’re always communicating. We can’t not communicate. It’s impossible.” – Mike Ganino

 

Enjoy!

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The Creative Sandbox Way: Your Path to a Full-Color Life, by Melissa Dinwiddie

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You’ll learn:

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ChrisGuillebeau“It’s one part field guide, one part creative practice—and I loved it. The Creative Sandbox Way is an adventure packaged as a book.”

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Thanks for Listening!

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xo, Melissa <3

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